Privacy Policy for Lambda X Consulting

Last updated: 07/01/2025

The translated content shall be subject to the original English version.

This Privacy Policy describes how Lambda X Consulting ("we", "us", or "our") collects, uses, and discloses your personal information when you visit our website, use our services, or otherwise communicate with us (collectively, the "Services"). For purposes of this Privacy Policy, "you" and "your" means you as the user of the Services, whether you are a customer, website visitor, or another individual whose information we have collected pursuant to this Privacy Policy.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree to this Privacy Policy, please do not use or access any of the Services.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time, including to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Site, update the "Last updated" date and take any other steps required by applicable law.

How We Collect and Use Your Personal Information

To provide the Services, we collect and retain personal information about you from a variety of sources for our business operations, as set out below. The information that we collect and use varies depending on how you interact with us.

In addition to the specific uses set out below, we may use information we collect about you to communicate with you, provide our services, comply with any applicable legal obligations, enforce any applicable terms of service, and to protect or defend the Services, our rights, and the rights of our users or others.

What Personal Information We Collect

Information We Collect Directly from You

Information that you directly submit to us through our Services may include:

• Basic contact details including your name, address, phone number, email.
• Project information including your name, billing address, payment confirmation, email address, phone number for services like AI Integration Blueprints, AI Consulting, and Software Development.
• Account information including your username, password, security questions, if you register for an account.
• Customer support information including the information you choose to include in communications with us.
• Newsletter subscription information such as your name and email address.

Some features of the Services may require you to directly provide us with certain information about yourself. You may elect not to provide this information, but doing so may prevent you from using or accessing these features.

Information We Collect through Cookies

We also automatically collect certain information about your interaction with the Services ("Usage Data"). To do this, we may use cookies, pixels and similar technologies ("Cookies"). Usage Data may include information about how you access and use our Site and your account, including device information, browser information, information about your network connection, your IP address and other information regarding your interaction with the Services.

Information We Obtain from Third Parties

Finally, we may obtain information about you from third parties, including from vendors and service providers who may collect information on our behalf, such as companies who support our Site and Services, and our payment processors who collect payment information to process your payment. Any information we obtain from third parties will be treated in accordance with this Privacy Policy.

How We Use Your Personal Information

• Providing Products and Services.

  We use your personal information to provide you with the Services in order to perform our contract with you. This includes creating AI Integration Blueprints, providing AI Consulting, and undertaking Software Development projects. We also use it to manage your subscription to our AI newsletter.

• Marketing and Advertising.

  We use your personal information for marketing and promotional purposes, such as to send our AI newsletter and other marketing communications. This may include using your personal information to better tailor the Services and advertising on our Site and other websites.

• Security and Fraud Prevention.

  We use your personal information to detect, investigate or take action regarding possible fraudulent, illegal or malicious activity.

• Communicating with you.

  We use your personal information to provide you with customer support and improve our Services.

How We Disclose Personal Information

In certain circumstances, we may disclose your personal information to third parties for legitimate purposes subject to this Privacy Policy. Such circumstances may include:

• With vendors or other third parties who perform services on our behalf (e.g., IT management, payment processing, data analytics, customer support, cloud storage).
• With business and marketing partners to provide services and advertise to you. Our business and marketing partners will use your information in accordance with their own privacy notices.
• With our affiliates or otherwise within our corporate group, in our legitimate interests to run a successful business.
• In connection with a business transaction such as a merger or bankruptcy, to comply with any applicable legal obligations, to enforce any applicable terms of service, and to protect or defend the Services, our rights, and the rights of our users or others.

Your Rights and Choices

Depending on where you live, you may have some or all of the rights listed below in relation to your personal information. However, these rights are not absolute, may apply only in certain circumstances and, in certain cases, we may decline your request as permitted by law.

• Right to Access / Know
• Right to Delete
• Right to Correct
• Right of Portability
• Right to Opt out of Sale or Sharing or Targeted Advertising
• Right to Limit and/or Opt out of Use and Disclosure of Sensitive Personal Information
• Restriction of Processing
• Withdrawal of Consent
• Appeal

You may exercise any of these rights where indicated on our Site or by contacting us using the contact details provided below. We will not discriminate against you for exercising any of these rights.

Data Security and International Transfers

We implement strong security measures to protect your personal information. All data is encrypted and securely stored on cloud services. To provide our services, your information will be stored and processed exclusively on servers located in Australia, Europe, and the United States. We take all necessary steps to ensure that your data is treated securely and in accordance with this privacy policy and applicable data protection laws.

Contact

Should you have any questions about our privacy practices or this Privacy Policy, or if you would like to exercise any of the rights available to you, please email us at info@lambda-x.com.au.