The translated content shall be subject to the original English version.
These Terms of Service ("Terms") constitute a legally binding agreement made between you, whether personally or on behalf of an entity ("the Client\"), and Lambda X Consulting ("the Company", "we", "us", or "our"), concerning your access to and use of our services. By engaging our services, you acknowledge that you have read, understood, and agree to be bound by all of these Terms. If you do not agree with all of these Terms, then you are expressly prohibited from using our services and you must discontinue use immediately.
Lambda X Consulting specialises in providing expert led AI solutions, which include, but are not limited to:
AI Integration Blueprint: A comprehensive document detailing strategic AI-driven solutions, opportunities, and implementation roadmaps tailored to the Client's business needs.
Online Consulting: Personalised, one-on-one or group consulting sessions conducted remotely to provide strategic advice and guidance on AI implementation and strategy.
Software Development: The design, development, and implementation of custom software solutions leveraging artificial intelligence technologies.
Subscription: A subscription-based service offering insights, analysis, and updates on the latest trends and developments in the AI industry.
We may also offer service packages combining one or more of the above services. The specific scope of services for each Client will be detailed in a separate proposal or statement of work.
For our AI Integration Blueprint and any service package inclusive of the Blueprint, payment is required upfront and will be processed securely online via Stripe. For all other services, we will issue an invoice payable via direct bank transfer. All fees are quoted in Australian Dollars (AUD) and are exclusive of GST, unless otherwise stated. Payment terms for invoiced services are strictly 14 days from the date of the invoice.
We are committed to providing the highest quality of service. Our refund and cancellation policy is as follows:
AI Integration Blueprint: Due to the substantial intellectual property and immediate value provided upon delivery, payments for the Blueprint are non-refundable once the project has commenced.
Online Consulting:
Cancellation with less than one (1) week's notice prior to the scheduled commencement: No refund is applicable.
Cancellation with at least two (2) weeks' notice: The Client is entitled to a refund of 80% of the total fee.
Cancellation with one (1) month or more notice: The Client is entitled to a refund of 50% of the total fee.
Software Development: For Software Development projects, refund arrangements will be governed by the specific terms outlined in the individual project contract.
Subscription Service: Subscription fees are billed in advance and are non-refundable. Should you choose to cancel, your subscription will remain active until the end of the current billing period, after which it will not be renewed.
All materials, including but not limited to the AI Integration Blueprint, methodologies, software, and website content ("Our Content"), are the exclusive property of Lambda X Consulting. We grant the Client a limited, non-exclusive, non-transferable licence to use the deliverables for their own internal business purposes. The Client may not reproduce, distribute, modify, or create derivative works from Our Content without our express prior written consent.
Both parties agree to maintain the confidentiality of any proprietary or sensitive information disclosed during the provision of services. This obligation extends beyond the termination of our engagement.
The Client is responsible for providing accurate, complete, and truthful information to Lambda X Consulting. Any inaccuracies, omissions, or false information provided by the Client may affect the quality and accuracy of our services. Lambda X Consulting shall not be liable for any consequences arising from inaccurate or false information provided by the Client.
To the maximum extent permitted by the laws of the state of South Australia, Lambda X Consulting shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses, resulting from your use of our services. Our total liability for any claim arising out of or relating to these Terms or our services is limited to the amount paid by the Client for the services in the preceding 12 months.
We reserve the right to amend these Terms at any time. We will provide notice of any material changes, and your continued use of our services following such notice will constitute your acceptance of the revised Terms.
These Terms shall be governed by and construed in accordance with the laws of the state of South Australia, Australia. Both parties agree to submit to the exclusive jurisdiction of the courts of South Australia.
For any enquiries regarding these Terms of Service, please contact us at info@lambda-x.com.au.
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